Member News

AIB Group supports for customers through COVID-19 crisis

23rd March 2020: AIB has revised and updated its measures and supports to help customers through COVID-19.

Customers can find updates, contact details, and further information at www.aib.ie/covid19.

  • From today, AIB, EBS and Haven have made available an online process, allowing customers to access a three month payment break (moratorium) on home mortgage, personal and SME loans.
    Application forms are available now at www.aib.ie/covid19; www.ebs.ie/covid19, and www.havenmortgages.ie/covid19
  • For SME customers, AIB is also providing working capital support and the rescheduling of loan payments for impacted customers. Information is available at www.aib.ie/covid19.
  • We continue to waive contactless payment fees. This also applies to Apple Pay, Google Pay and Fitbit Pay Contactless transactions, which are not subject to the contactless payment limit of €30 in most merchants. AIB is working with the industry to increase this limit to €50 for Contactless Card transactions which is expected to become effective over the coming weeks.
  • AIB has suspended the planned introduction of maintenance and transactions fees for customers who keep a minimum balance of €2,500 per fee quarter. Customers who received correspondence from the bank can disregard the changes to fees and charges advised.
  • Our AIB and EBS branches remain open to our customers, except for those locations on campuses that closed following advice from the health authorities.
  • Priority banking time is allocated for our older and more vulnerable customers from 10am until 11am each morning. We are asking our other customers to plan their branch visits outside this time.
  • We are maintaining physical distancing in our branches and increased cleaning operations of branches, self-service machines and ATMs in line with HSE recommendations.

Chief executive Colin Hunt said “AIB recognises the extraordinary pressure on families, individuals, businesses and communities as a result of the sudden disruption of the COVID-19 pandemic. All AIB’s staff and systems are focussed on supporting our customers and economy through this unprecedented crisis. To that end we have in place a range of robust measures designed to buttress customers against the enormous challenges now facing us. I urge anyone experiencing difficulties to contact the bank as early as possible.”

 

What We Do For Our Members

 

networking

 

 

business services

 

 

events

 

 

promotion

 

 

graph

 

 

influence

 

 

 

What Our Members Say

"Waterford is a very attractive location for Foreign Direct Investment as it is a dynamic city which is very much open for business – the city has a proven track record of attracting investment from start-ups and expanding business, who are hugely supported by Waterford Chamber. The city, county and region offers a young, well educated workforce and is easily accessible for international visitors. Waterford’s quality of life for employees is exceptional as it blends elements of rich cultural heritage with a new and vibrant lifestyle – with new additions such as the Greenway further showcasing the county to not only locals, but visitors from all over Ireland and overseas. The Chamber has been a vital link in welcoming our companies into the local Business Community – helping them not only network, but also gain a sense of community and belonging."

Brendan McDonald, Regional Manager, South East Region, IDA

 

 

We Can Help!

Call us to find out how Waterford Chamber can help you with your business and training needs today.

 

 

 

 

 contact us button