Member News

Granville Hotel Service Excellence

The Granville Hotel has become the first venue in Waterford City to complete the Failte Ireland’s Accredited Services Excellence Programme.

The programme is aimed at helping tourist businesses reach “best in class” customer service and great visitor experiences.

Over the last few months seventy five of the Granville team attended this one day programme which reinforces the value of excellent customer service and can result in business growth, additional repeat business and positive recommendations.

LCE VDU Refresher

Date: Thursday, 19th July

Venue: City West, Dublin

Cost: €280.00 for this 1 day training course

Learn how to carry out computer workstation assessments effectively and take the first steps to becoming a competent VDU Assessor and ensuring compliance with HSA guidelines in your company.

On completion of this course you will be able to offer practical advice and guidance on the computer workstation setup.

Course content includes:

  • Over view of Legislation related to Visual Display Units
  • Principles of Ergonomics and Ergonomic Risk Factors
  • Work Related Upper Limb Disorders
  • Hazard Identification Process
  • VDU Risk Assessment
  • Risk reduction methods (incl. Flexibility exercises)
  • Practical Assessment
  • Questions and Answers

Book your course online get a 5% discount for being a Waterford Chamber Member – Quote WAT5:

Afternoon Tea at Pier 37 Bar & Grill

The Tower Hotel are delighted to offer Afternoon Tea in the newly refurbished Pier 37 Bar & Grill.

With spectacular views overlooking the River Suir and the Waterford Marina there is no better place to relax and catch up with family and friends.

There are two tasty options to choose from, Traditional Afternoon Tea or Bubbly Afternoon Tea.

July 25th to 27th @ 8 p.m.

Starring Waterford man Michael Quinlan.

Inishfree might seem like a quaint Irish town, but Thomas Magill knows better. He knows that jovial Dwain Flynn is a miserable drunk, that Timmy O’Leary enslaves his lovely mother, and that sweet Mrs Cleary is a blasphemous flirt. It is down to Thomas, with God on his shoulder, to save this sinful place...


A new learning centre which provides education and training facilities for Bausch + Lomb’s 1,300 employees in Waterford has been officially opened by Professor John Nolan of Waterford Institute of Technology. The centre was provided as part of a major extension to the facility which was opened almost a year ago.

Professor Nolan and his colleague, Dr Marina Green, are currently completing an exciting new study investigating possible links between nutrition, eye health and cognitive functions with 70 volunteers who are employees of Bausch + Lomb.

Declaring the centre officially open, Professor Nolan said the co-operation between WIT and Bausch + Lomb goes back many years: “My first project, with which Dr. Joe Dowling was involved, was completed in 2006 and we continue to have an excellent relationship with the company and the good scientists there.

“The collaboration has been mutually beneficial and it is my hope that it will deepen and grow as there is considerable potential to be explored,” said Professor Nolan, paying tribute to the input of Tony Power, Mark Hennessy and others who supported the latest collaboration.
Jackie Roche, Bausch + Lomb Learning and Organisational Development Manager, said the new centre provides facilities for many learning initiatives which are delivered in conventional classroom form or using IT-type learning approaches.

“The centre is used to deliver our Leadership Development Programme designed to build Bausch + Lomb signature leadership behaviours based on our competency framework. After completing this programme, we offer participants the opportunity to continue on their journey developing their leadership skills through the external programme Waterford Regional Leaders Programme where participants can avail of coaching and mentoring provided by several business leaders and mentors in the Waterford area.

“We also use the centre for our scholarship programme which has three students whose parents are employed by the company and an additional student this year, in collaboration with WIT. Coaching and mentoring for these students is delivered in the centre by employees.

“The centre also provides facilities for the graduate programme in which students gain work experience in a healthcare manufacturing environment. Placements are offered to graduate students in various disciplines from engineering, human resources, laboratories and other departments over a three to six month period.

“Another programme delivered in the centre is ‘Realising Your Potential: Internal Development Secondments’ focussed on building internal capability. For example, we have used this to build capability towards production management and automation engineering. This three to four month programme offers employees, through a selection process, an opportunity to grow and learn in the area of production and automation engineering by ‘shadowing’ existing managers combined with a strong emphasis on coaching and mentoring/feedback. Further education initiatives for all employees are also provided in the centre, which is also extensively used for study by employees.

Mark Hennessy, site leader, Bausch + Lomb, said: “During the recent construction phase which took two years to complete, we took the opportunity to include in the project the construction of this state-of-the art new Learning Centre. It is in line with our long-standing commitment, since we began manufacturing here 38 years ago, of continuously investing in the education and training of our people. The new centre is the physical manifestation of our ‘People Strategy’ in operation, a strategy which focuses on building leadership capability at various levels.”

St Dominic Credit Union have been lending to the people of Waterford and South Kilkenny for over 50 years and are now entering the Mortgage market offering competitive rates and personable service.

For more information their Mortgage Experts are happy to talk today in the main office in Summerhill, Waterford or Mooncoin, Co Kilkenny Call 051 873867 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

KBC customers in Waterford are highly engaged when it comes to digital banking, according to Amber Young, Hub manager with KBC Retail Banking here on High Street in Waterford.

"This is a trend we’re also seeing across the country as the use of contactless payments and mobile log-ins continue to increase," confirms the KBC professional. "For example, the number of mobile log-ins increased by 49 per cent year on year. In response to this growing demand, we recently launched Garmin Pay, the newest contactless payment solution from popular sports device company Garmin.

"This means that our customers can now pay for goods and services on the move using their Garmin smart watch at any point of sale terminal where contactless payment is available with both the Forerunner 645 and Vivoactive 3 models compatible."

Speaking for KBC Bank Waterford services to industry, Amber says: “We are now the only bank in Ireland to offer customers digital wallets from four of the world’s leading technology companies; Apple Pay, Google Pay, FitBit Pay and Garmin Pay.

"As a society, we’re rapidly moving towards mobile tap and go payments, using our watches, fitness trackers and Smart phones to do everything from pay for a coffee to apply for a personal loan.

"The future of banking is changing, and we are responding fast by bringing new market innovations and digital experiences to customers for a better banking."

first aid

From the 1st of June 2018, the Health & Safety Authority (HSA) will now only accept First Aid Response (FAR) Training as the recognised qualification for newly qualified first aiders in the workplace. 

All first aiders who previously held Occupational First Aid Certification up to the 31st of May 2018 will now attend a 2 day First Aid Response course as refresher training before their certificate is due to expire – make sure to check the date!

Upcoming LCE First Aid Training:

  • First Aid Responder Training – 4th, 12th 18th July – spaces remaining – €240.00pp
  • First Aid Refresher Training – 9th/10th July – spaces remaining – €195.00pp

For more information contact LCE on 051 364344 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Don’t forget there is a *5% discount on any of our training courses for Waterford Chamber Members.


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What Our Members Say

"Both Waterford Chamber and Bausch + Lomb understand the importance of leadership for the achievement of business success. Working with Waterford Chamber on the Regional Leaders Programme demonstrates just how effective it can be to come together and work collaboratively. The Regional Leaders Programme provides an opportunity to share our talents and expertise with the motivation to really ‘make things happen’."

Jackie Roche, Learning + Organisational Development Manager, Bausch + Lomb




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