Waterford News

A Kilkenny software business, MindaClient, has launched 'Rebuild', a CRM-Plus (Customer Relationship Management) platform for the post-Covid business environment. ‘Rebuild’ enables tailored management of sales, customer service, and most significantly, staff-time-management, all on one convenient digital platform.

Covid-19 has changed the needs of businesses, with remote working now the norm. Brian Kelly, Founder and Managing Director of MindaClient, was quick to identify that the CRM needs of clients will substantially change in the post Covid remote working world. Coupled with his personal experience of the new challenges of running a business during the lockdown, he developed ‘Rebuild’ to provide the solution.

Brian Kelly Founder and Managing Director of MindaClient explains, Clients were asking for a tool to effectively manage their staff who were now working remotely. Businesses needed to allocate work and check the progress of their teams and also continue to focus on sales, even though their sales teams and sales management could not meet face to face as frequently.

The ability to manage staff, allocate work and check progress in real time is a distinguishing feature of the Rebuild’ platform in addition to the unique aspects of ‘ which offers over 100 customisable elements to its users. This ensures that each business gets its own tailored system that perfectly addresses its requirements. Training and support is included upfront. ‘ Rebuild’ facilitates excellent customer care as everyone in the company can see the latest client information, as it happens. 

Brian observed, “While I was working from home I saw my needs, and the needs of clients change substantially, so we set to work on ‘Rebuild’. There will be much less face-to-face time between management and staff. Work will be assigned remotely. This will have implications for the sales pipeline and new methods are necessary to ensure the needs of clients are met….’Rebuild’ makes this possible all from one secure platform. You could think of it as a CRM system PLUS, with a substantial new focus on staff management.”

Rebuild is an easy to use package that will let businesses allocate tasks and monitor work. The ‘ Rebuild’ platform will help businesses rebuild by focussing on staff, clients and sales.

For more infor mation see: https://www.mindaclient.com/rebuild

Barrons Bakery Scotch Brick OvenFood fans in County Waterford can now find everything they need in one place, as Food The Waterford Way launches a new website, designed to be your resource for everything that’s best in the region.

Farm, Feast, Forage and Fish: Waterford Makes Great Food

The past few months have been difficult for everyone, but Waterford’s food producers, makers and suppliers have been working hard throughout. Whether it’s growing, brewing, roasting or distilling, baking and making for take aways, or keeping customers supplied with the best of the region, the county’s food heroes haven’t stopped.

Now, Food The Waterford Way, the membership organisation for all those making the county’s tastiest and best foods, has launched a new website, designed to help the public to shop online, find where’s open, order takeout, and as things open up, plan their next trips, including specially arranged food and farm tours.

A press and advertising campaign accompanies the launch. As Food the Waterford Way project director, Éimhín Ni Chonchuir says, “this region’s food is special, and we wanted to find a way to tell the county, and the world, about all the people whose hard work makes it all happen. People are, quite literally, hungry for good, authentic, locally produced food,” she continues.

“And in Waterford, the rich mix of land, sea, history and different food cultures combine to make for very special food experiences.”

On the new website, at www.foodthewaterfordway.com, you can find restaurants, from Everett’s to The Tannery, hotels from The Cliff to Faithlegg, and news from makers from Barrons Bakery to the Blackwater Distillery, Comeragh Mountain Lamb to Legacy Cider and Coffee House Lane.

The site hopes to share some suggestions for those days out, and offer some tips for where to find local food and drink done really well! Think a Copper Coast Drive or a Greenway cycle (and forage) with Tramore and Dungarvan at either end, Day trip to Dunmore East, exploring the history of West Waterford, or the Comeragh Mountains and its farms.

Food the Waterford Way is an initiative of the West Waterford Festival of Food. Contact Éimhín Ni Chonchuir on 087 989 6708 and This email address is being protected from spambots. You need JavaScript enabled to view it.

Visit Waterford 3

If adventure, fun and excitement are on your to-do list, then you’re invited to come and rediscover Waterford.

With 100km of sandy beaches, the Waterford Greenway, a 46-km off-road walking and cycling path stretching from Waterford City to Dungarvan, the 1,000 year old Viking history that emanates from Ireland’s oldest city or the nine spectacular golf courses Waterford is the ideal destination to come and play, taste and unwind.

Explore a city heaving with museums, architecture, the world-famous House of Waterford Crystal, excellent shopping, and beautiful parks. Beyond the city limits there are endless sandy beaches that stretch to the Copper Coast UNESCO European Geo Park. Inland is where you can explore the beautiful heritage town of Lismore and for the slightly more adventurous consider a hike in the rugged Comeragh mountains.


In the picturesque fishing village of Dunmore East, the Wibit awaits! Ireland’s biggest Wipeout aquapark at Dunmore Adventure Centre is a floating obstacle course that is a magnet for thrill-seekers. If you fancy something a little more genteel, why not try your hand at kayaking beneath the red stone cliffs and the kittiwakes’ calls. www.dunmoreadventure.com

If the idea of a bracing sea swim is a little too bracing for you, the Splashworld Complex provides a balmier aqua experience. This quality leisure centre is home to many state of the art slides and water features, including a wild and wonderful wave machine, indoor / outdoor water slide, bubble pool, baby pool, water cannon, roaring rapids, splash slide and geysers. www.splashworld.ie

Experience the beauty of the Suir Valley from a period carriage and take in the wonderful panoramic views of the River Suir, travelling along 10kms of the restored Waterford to Dungarvan railway route. The Waterford and Suir Valley Railway is a family friendly rail experience that runs mostly along the picturesque banks of the River Suir offering spectacular views of the world-renowned Mount Congreve Gardens. You will be right alongside the spectacular history and biodiversity of the area. www.wsvrailway.ie

Get face-to-face with a virtual Viking at Reginald’s Tower, step inside Georgian Waterford at the Bishop’s Palace or immerse yourself in medieval times at Waterford’s Medieval Museum. Waterford Treasures is composed of three spectacular and insightful museums that bring the colourful and fascinating1,000-year-old history of Waterford to life. www.waterfordtreasures.com

Get a glimpse inside the 12th century Lismore Castle with the Lismore Castle Virtual Reality Experience. Witness the breath-taking views as you fly over Lismore Castle and the dramatic Blackwater River and see the rooms that Fred Astaire danced around within the Castle. Homes to Robert Boyle, Father of Modern Chemistry will lead you on a tour of Lismore Castle and introduce you to the people who lived there in the past. www.discoverlismore.com

The Theatre Royal is Ireland’s oldest continually operating theatre. Nestled in the heart of the Viking Triangle, the theatre is delighted to reopen its box office to the public on July 28th. Pat Kinevane’s play “Before” will launch the summer season on August 13th and there’s a great line-up of comedy and music in store throughout August and September. www.theateroyal.ie

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A calming seaweed bath, a relaxing amble through one of the world’s most famous gardens or a stroll through a fusion of Japanese Irish cultures are just some of the soothing things to do as you while away your days in Waterford.

Portlaw’s Curraghmore House is the historic home of the 9th Marquis of Waterford. Set in 2,500 acres of formal gardens and woodlands, lose yourself in the forest walks surrounded by magnificent spruce, cedar and oak trees, traverse King John’s bridge, the oldest bridge in Ireland or marvel at the delicacy of the enchanting Shell House, which in 1754, took Catherine Beresford, Countess of Tyrone 261 days to complete and today the shells still glow with colour and vibrancy. www.curraghmorehouse.ie

Mount Congreve in Kilmeaden is home to one of the “greatest gardens in the world.” The gardens comprise of approximately seventy acres of intensively planted woodland, a four-acre walled garden and 16 kilometres of walkways. The Woodland Garden, the Bamboo Garden, the Walled Garden and the West Lawn are just some of the stunning trails that meander through the estate and are guaranteed to get you as close to nature as you can. www.mountcongreve.com

Take a walk through the life of the remarkable Lafcadio Hearn, a teacher and revered writer. Lafcadio Hearn Japanese Gardens in Tramore are comprised of eleven unique garden areas that play homage to a man whose Irish, American, Greek and Japanese heritage is brought very clearly into focus through the striking landscapes and rock formations that reflect the cultures and mythologies of the places he lived. www.lafcadiohearngardens.com

When in Waterford put a little sparkle in your life with a visit to the world-renowned House of Waterford Crystal. Situated in the heart of the Viking Triangle, tours of Waterford Crystal factory allow you to get close enough to see the intricate skill that goes into fashioning one of the world’s most recognised brands. Nothing compares with the atmosphere of the blowing room, the heady mix of heat, noise and bustling activity makes this experience all the more breath-taking as you edge closer to the 1400c furnace. www.waterfordvisitorcentre.com

After a day of exploration and discovery a hot seaweed bath, locally foraged is the ultimate regenerative experience. Solas na Mara, nestled in an Rinn Harbour combines the health benefits of the pristine Irish Sea with modern therapeutic facilities to aid relaxation and regeneration. Guaranteed to invigorate, restore and calm all at the same time. www.solasnamara.ie

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Waterford has built a reputation as one of the country’s most progressive food producing counties. Recognised as Ireland’s No. 1 Foodie destination in 2019, the collaborative effort of farmers, growers, restaurateurs, chefs and producers, has put the Waterford stamp firmly on the international food landscape.

A great place to start your gourmand journey through Waterford is with Food, the Waterford Way. It is an experience that will lead you to some of Waterford’s finest producers, who are happy to share their stories about their passion for food. From blaa-bakers to cheesemakers, beer-brewers to foragers and gin distillers to GIYers, you can hear from the people who live food! www.foodthewaterfordway.com

The Urban Fox offers guided food and beverage experiences in Waterford City. Local guides will show you the best the city has to offer, from Viking heritage to fine cuisines and much more. See the city like never before as they offer a range of tours, from casual tapas style trail to full packages offering The Total Urban Experience which includes Axe Throwing and a choice of Whiskey Tasting or Waterford Tapas Trail. www.theurbanfox.ie

On the banks of the Blackwater River, in the village of Ballyduff Upper, you’ll find Blackwater Distillery, where award-winning gins, vodka and traditional pot still Irish whisky are crafted. www.blackwaterdistillery.ie

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For a family staycation, Waterford offers a wide range of great quality accommodation to suit your plans and your budget.

Whether it’s self-catering close to the action in Tramore beach, glamourous glamping in the Nire Valley, a cosy B&B in the heart of the Copper Coast or five-star fabulousness in Ardmore, there is no shortage of great places to make your base as you start your Ireland’s Ancient East adventure.

The birthplace of Thomas Francis Meagher (Irish American Patriot, who first raised the Irish Tricolour in 1848) is now graced by the Granville Hotel, one of Ireland’s oldest hotels and a Waterford institution in its own right. Dooley’s Hotel is a delightful family owned, third-generation, women-led hotel that overlooks the River Suir in the heart of the city.

The newly refurbished Tower Hotel is just a stone’s throw from the Medieval Museum, the Bishop’s Palace, Waterford Crystal Visitors Centre, and the Theatre Royal, while The Marina Hotel is an ideal base for the family to start your Waterford journey.

The Fitzwilton Hotel is not only close to heart of all the city has to offer but is conveniently located just a two-minute walk from the central bus and train stations.

If it’s comfort and convenience you’re after then Treacy’s Hotel is designed with those qualities in mind, and also close to the city’s central bus and train stations.

Just outside the city, The Viking Hotel, is perfectly located, close to the Waterford Greenway at Carriganore. It’s the perfect starting point to experience the history and beauty along the spectacular 46km off-road cycling and walking trail.

Waterford Castle Hotel is set on an enchanted 310-acre private island, accessed by a short river crossing on the resort's private car ferry. Just a short drive from the city is Faithlegg Hotel, set in a stunning woodland location with breath-taking views over the Suir estuary.

If you want to be close to the coast, you can’t get closer than the Cliff House Hotel, a luxury 5-star cliff-side hideaway with stunning views of Ardmore Bay.

You’ll also be spoiled for choice with a large array of self-catering accommodation B&B’s, guesthouses, caravan and glamping parks that pepper the Crystal county.

Take the next step towards your journey of rediscovery and check out all the amazing things to do for families, thrill-seekers, culture-vultures, history buffs, and nature lovers in Waterford.

Follow Visit Waterford’s Facebook, Twitter and Instagram accounts or #VisitWaterford for more updates or visit www.visitwaterford.com

WIT John WellsResearchers from the School of Health Sciences at Waterford Institute of Technology (WIT) are heading up the Irish arm of a global study on population mental health during times of infection.

Dr Evan Matthews (Department of Nursing and Health Care, WIT) and Prof John Wells (Dean of the School, Health Sciences at WIT) are collaborating with more than 200 researchers and scientists around the world, led by the internationally renowned psychiatrists Prof Christoph U. Correll (The Feinstein Institute for Medical Research, USA; Charite University Medicine, Germany) and Prof Marco Solmi (University of Padua, Italy) to address the health impacts of the Coronavirus (COVID-19).

“The COVID-19 pandemic is causing huge personal, societal and economic impact. In such a context, the physical and mental well-being of everybody (not just those who have COVID-19) can be affected to varying degrees by these impacts associated with the pandemic. This research aims to capture these impacts on a global scale and provide comparative information on differences between countries,” explains Dr Matthews who is the leading investigator of the COH-FIT Ireland Study.

The initial research involves a global survey of the general population and health care workers to assess the physical and mental well-being of the population during the ongoing COVID-19 public health emergency.

Importantly the survey is endorsed by leading authorities in mental health; the World Psychiatric Association and the European Psychiatric Association, and is set to become among the largest of such surveys on mental health during times of infection. “This international and expert collaboration is reflective of the WIT School of Health Science’s commitment to high quality mental health research with national and international impact,” said Prof Wells, Dean of the School of Health Sciences and Co-investigator on the COH-FIT in Ireland study.

“So far 60,000 people across the world have answered the survey and this number is increasing every day. We’re very excited to have WIT researchers leading the Irish investigation in this significant global study examining these issues,” said Dr Mark White, Vice President of Research, Innovation and Graduate studies at WIT.

The research team are encouraging mass participation in the anonymous survey to contribute to identifying the magnitude of the effects and factors aggravating or reducing the impact of the COVID-19 pandemic on physical and mental well-being. By visiting the study website, people can learn more about the study and how they can participate (see http://www.coh-fit.com).

People from the Republic of Ireland that engage with the COH-FIT study are reminded that mental health crisis support is available by making contact with their local GP, or phoning: 112 for emergencies; 116 123 to talk to the Samaritans. Additional information and guidance on COVID-19 is available: https://www2.hse.ie/coronavirus/

Web: www.coh-fit.com

Social media accounts: @CohFit and @NursingWit

RIS Lead Worker Rep Brochure

COVID-19 - A Guide for the Lead Worker Representative 

The free course aims to inform the Lead Worker Representative of their role and responsibilities under the Return to Work Safety Protocol in line with recommendations from the Government, HSE, HSA and other relevant authoritative bodies.

With downloadable resources built into the course content, this enables the learner to access information, checklists and materials relevant to support the role of Lead Worker Representative even after the course is complete. This course takes approximately 90 minutes to complete.

Covid 19 Restart GrantWith the accelerated Roadmap to Recovery now moving into Phase 3, many businesses will be reopening their doors for the first time in over three months. The COVID-19 Restart Grant, through Waterford City and County Council, is available to these businesses to help them with the costs associated with reopening, reemploying workers and reconnecting with customers following COVID-19 closures.

The Restart Grant gives direct grant aid to micro and small businesses with a turnover of less than €5m and employing 50 people or less, which were closed or impacted by at least a 25% reduction in turnover up to June 30th, 2020. The grants will be equivalent to the commercial rates bill of the business in 2019, with a minimum payment of €2,000 and a maximum payment of €10,000.

With almost 1,000 applications already in the pipeline in Waterford and with some €2 million already paid out and with an average payment of over €4,000, these grants are a vital lifeline to Waterford businesses on their road to recovery. However, there are many eligible businesses yet to apply and the Council would encourage these enterprises to apply as soon as possible and preferably well before the closing date of August 31st.

According to Michael Walsh, Chief Executive of Waterford City and County Council the Council is working diligently to process all the approved applications. “We have seen a surge in demand for the Restart Grant from certain sectors, however there are hundreds of small independently-operated businesses still to apply.”

“Across all sectors many of these small businesses are eligible for the Restart Grant, and the direct aid can be used for any number of applications such as helping with the costs associated with reopening, implementing best practice health and safety measures, defraying fixed costs or replenishing stock.”

“We would stress to these small businesses that once you are in a commercially-rateable premises, you qualify for the grant which is the equivalent to the rates bill of the business in 2019, even if that bill is less than €2,000. If the company is in a rateable-premises but was not rate-assessed in 2019, or if the rates are in arrears, these businesses are still eligible to apply.”

The application process is quite straight forward, and businesses will need to submit their Council rates account number, bank account details, a bank statement header, and indication of reduction in turnover. Applicants will also be required to self-declare information.

Applications for the Restart Grant can be made via www.waterfordcouncil.ie and the closing date for receipt of applications is August 31st, 2020.

SME HPC logo

High Performance Computing (HPC) is the application of supercomputers to solve problems that cannot be solved by ordinary computers. The use of HPC has been driving innovation in enterprises from a wide range of segments. Not only businesses seeking large or fast data processing can benefit and profit from HPC, but also many more, such as those involved with product designing, agricultural production, mapping, engineering and decision making. The list is vast and keeps expanding as new applications are developed. Consequently, the possibilities for business innovation by using this technology increase significantly.

Enterprises located in Ireland are already using HPC. In fact, the 2019 global top 500 supercomputer list contains 14 Irish supercomputers, all of which are privately owned. There are also publicly accessible supercomputers in Ireland. The Irish Centre for High-End Computing (ICHEC), for example, is involved with state-supported and industry partnerships and has the potential to support innovation in many types of enterprises, including SMEs.

Promoting HPC usage in SMEs, however, has been proven as challenging. The SME/HPC Project (https://www.smehpc.eu), an EU-funded initiative aiming at improving the HPC landscape in a number of European countries, including Ireland, identified that SMEs are not taking advantage of HPC as a strategic resource for innovation. As a result, the SME/HPC Project is sharing online self-learning material for all levels of knowledge covering information to support SMEs to effectively implement HPC solutions in their business operations.

The link to access the self-learning material on HPC for SMEs can be found in the SME/HPC Project website (https://www.smehpc.eu/repository). Happy learning!


  • WIT John Hume ScholarshipThis year participating students or their parent/guardian must be a member of St Dominic or Waterford Credit Unions by 29 June 2020
  • Applications deadline was moved to 3 July to allow students concentrate on remote study, examinations and to take a rest following their exam results

A long-running scholarship for Waterford Institute of Technology’s (WIT) first year School of Business undergraduate students has announced 3rd July 2020 as its closing date.

The John Hume Combined Credit Union Scholarship, run in association with St. Dominic and Waterford Credit Unions in the city is open for applications from students who have completed first year on any programme in the School of Business. This year participating students or their parent/guardian must be a member of St Dominic or Waterford Credit Unions by 29 June 2020.

John Hume MEP, Nobel Peace Laureate, lent his name to the John Hume Scholarship at WIT. The Scholarship raises the profile of the relationship between business and the community and the relationship between the School and the credit union movement.

Each autumn at the School of Business Awards, the John Hume Scholarship is presented to the best eligible applicant.

Joan McDonald, Head of the Department of Management & Organisation in WIT’s School of Business says that the success past winners have gone on to is a testament to the calibre of winners and the esteem in which the Scholarship is held. “Scholarship winners to date are spread across the globe working in such places as the EU, stockbrokers firms and the top five accounting firms,” she said.

On behalf of St. Dominic and Waterford Credit Unions, Linda O’Kane explained: “Due to Covid 19 it was agreed that the applications processed would be delayed to allow students concentrate on remote study, examinations and to take a rest following their results.   However, I encourage first year students who intend to continue with their business degree to apply for our Scholarship.  Not alone in monetary terms is this Scholarship worthwhile (€1,000 per year of degree) but the association with both the Credit Unions and the name John Hume is not to be underestimated.”

Applications can be made via:



Munster Maths Science Fair 2020

More than 30 exhibitors have now confirmed their participation in the 2020 Munster Maths and Science Family Fair which is scheduled for Sunday 11th October in Mallow this year, subject to meeting government requirements around covid 19.

As with previous years, the fair will host a wide range of fun STEM activities which can be enjoyed by all ages and includes interactive demonstrations, science experiments, robotics, 3D visuals, microscopes, puzzles, and many more exciting displays. This popular annual event is sponsored by Cork County Council through the Economic Development Fund. Members of the Chamber are welcome to exhibit and showcase their STEM activities and commitment to corporate social responsibility.

For more information contact us at:This email address is being protected from spambots. You need JavaScript enabled to view it.

Enterprise Ireland Capital Call June 2020Capital funding allocated to three Waterford Institute of Technology (WIT) research centres is set to further support the national economic recovery and resilience of Waterford businesses to the Covid-19 pandemic.

WIT’s Pharmaceutical & Molecular Biotechnology Research Centre (PMBRC), South East Applied Materials (SEAM) research centre and Telecommunications Software & Systems Group (TSSG) were among the 37 successful applicants to the €6 million Capital Equipment Fund administered by Enterprise Ireland through the Technology Gateway and Technology Centre Programmes.

Waterford-based multinationals, start-ups and local businesses focused on product or process improvement are among those to benefit from the investment.

Kathryn Kiely, Industry Services Manager at WIT in welcoming the announcement, highlighted the vital role that WIT’s Technology Gateway Centres play in supporting companies to innovate, address technical challenges and to develop new product, process or service solutions.

“In the last year researchers at our three technology gateway centres, have collaborated with more than 150 companies in the life sciences, medtech, manufacturing, ICT and services sectors. Investment in research infrastructure is critical for the sustainability and competitiveness of our region. This investment by Enterprise Ireland will better position our research centres to support the technical and research challenges that companies face, enhancing resilience and competitiveness within our SME and industry base.”

A joint initiative between Enterprise Ireland and IDA Ireland the Technology Gateway Programme allows Irish companies and multinationals to work together on market-focused strategic R&D projects in collaboration with research institutions.

Mark Whelan, Enterprise Ireland Technology Gateway Programme Manager said: “As part of the Enterprise Ireland Technology Gateway Network, WIT is uniquely positioned with three very diverse Gateways that serve companies both regionally and nationally, helping them overcome challenges in terms of  new product development, manufacturing and more recently dealing with the impact of COVID-19. Since the formation of the programme in 2013, the Pharmaceutical & Molecular Biotechnology Research Centre (PMBRC), South East Applied Materials (SEAM) and Telecommunications Software & Systems Group (TSSG) have provided their expertise to over 500 different companies, completing over 1,300 projects worth in excess of €12 million and the presence of the three Gateways in Waterford has had a significant impact on a local and national level.”

Minister for Training, Skills, Innovation, Research and Development, John Halligan TD, recently made a visit to WIT research centre PMBRC which was awarded funding for a state of the art differential scanning calorimeter (DSC) an instrument that measures how material properties change when exposed to different temperatures. The Pharmaceutical and Molecular Biotechnology Research Centre (PMBRC) is an applied research centre which aims to support the sustainable growth of the pharmaceutical and healthcare industry in the south east of Ireland. 

Under the funding announcement SEAM will upgrade its x-ray computed tomography (XMT) equipment used for product design, validation, and failure analysis in Irish industry. South Eastern Applied Materials Research Centre (SEAM) is an industry focussed applied research centre, providing innovative materials engineering solutions for companies from a wide range of sectors, including bio-medical devices, pharmaceuticals, micro-electronics, precision engineering and industrial technologies. SEAM offers direct consultancy, characterisation, failure analysis and strategic research partnership programs (short, medium and long term) to support industries throughout Ireland.

Smart clothing is the focus of the Smart Material and e-Textile Innovation Living Laboratory (eTex) and will allow TSSG to engage with Enterprise Ireland clients, start-ups and existing companies that wish to launch, initiate and investigate potential solutions related to new e-Textile based technology services. Telecommunications Software and Systems Group (TSSG) has a proven track record in translating world class research into market-ready products and services and has enabled the establishment of an eco-system of mobile service companies in the South East of Ireland and beyond.


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